As the pace of the marketplace, technology and customer's expectations increases, it's essential to continuously upgrade skills, update team members and learn new strategic models.
We offer Books, E-Books, E-Courses and Webinars that create learning experiences designed to help increase employee retention, productivity, profitability, organic referral marketing programs and customer satisfaction.
Featured Author and Expert: Scott Degraffenreid
Scott Degraffenreid is a Social Network Architect that works with Fortune 500 companies designing programs that increase employee retention and preserve tenure equity. He is an expert in creating training materials and strategies that reduce voluntary turnover, motivate and keep key team members and increase productivity and customer satisfaction - with tactics that are long lasting and that do not increase compensation or recurring costs.
He is also an expert on generating organic referrals to increase the customer base without increasing the marketing budget. People are the new media, and learning to motivate them to tell your story is an art and a science.
Scott uses Social Network Analysis and Root Cause Analysis to create his models and in consultation with individual companies and organizations.
Books and E-Books
"Blazing A T.R.A.I.L. to Success - The New Art and Science of Acknowledgment"
by Scott DegraffenreidRetail Price:
$20.00 plus $5.00 Shipping and Handling - Softcover Version Available 8.08
$19.95 - Immediate Access to E-Book Version Available NOW
Also available - E-Course - Acknowledgment - Retail Price $99.95 Available NOW
E-Course on Acknowledgment Plus E-Book - Special Bundle Price $99.95 Available NOW
"Embracing the N.U.D.E. Model - The New Art and Science of Referral Marketing"
by Scott DegraffenreidRetail Price:
$20.00 plus $5.00 Shipping and Handling - Softcover Version Available 8.08
$19.95 - Immediate Access to E-Book Version Available NOWLearn how to triple the rate of new referrals customers give your business. People are the new media and this book has proven strategies that increase profitability by generating organic referrals.
Also available - E-Course - Referral Marketing - Retail Price $99.95 Available NOW
E-Course on Referral Marketing Plus E-Book - Special Bundle Price $99.95 Available NOW
"Understanding the Millennial Mind - A Menace or Amazing"
by Scott DegraffenreidRetail Price:
$25.00 plus $5.00 Shipping and Handling - Softcover Version Available 8.08
$24.95 - Immediate Access to E-Book Version Available NOW
Also available - E-Course - Understanding Millennials - Retail Price $99.95 Available NOW
E-Course on Millennials Plus E-Book - Special Bundle Price $99.95 Available NOW
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